What's the latest in Outsourcing?

The India Economic Forecast 2021 summarizes key economic and social developments over the past year. It also presents findings on the evolution of policy reforms, external/global conditions,

The Singapore Economic Forecast 2021 summarizes key economic and social developments over the past year. It also presents findings on the evolution of policy reforms,

The Philippines Economic Forecast 2021 summarizes key economic and social developments over the past year. It also presents findings on the evolution of policy reforms,

In a stunningly short time, lives and livelihoods have plunged into a still-unfolding crisis. Never have we seen job loss skyrocket so fast, nor the

Outsourcing is one of the “flatteners” of the world, according to the book The World is Flat by Pulitzer prize winner Thomas Friedman. This portrays

The ongoing health crisis has profound impact on how organizations and global enterprises run their organizations in the future. Securing short-term survival is on top

As industries navigate new working norms, there is a need to identify both short-term stopgaps and long-term solutions while quickly adapting the workforce and business priorities to internal and external challenges in any market. In this

Beyond the global health crisis and market turmoil of our current moment, nearly all companies across industries require dynamic and flexible risk management to navigate

Companies have rapidly deployed collaboration tools, cloud computing devices, and other cutting-edge technology solutions to enable employees to continue working virtually and prevent business operations from halting during the COVID-19 pandemic, prompting Time magazine to declare such as the ‘world’s largest work-from-home experiment’.

Working remotely has traditionally held a bad reputation, but not all stereotypes surrounding remote work culture are based on truth. It’s time to put these five misconceptions to rest.

According to the “2020 Mercer Covid-19 – Global Survey Coronavirus Impact to Global Market”, more than 50% of organizations worldwide have no tangible plan for business continuity and organizational resilience.

Shared Services is an autonomous business unit composed of people, technologies, and infrastructure that enables execution, delivery, management, and optimization of non-core but mission-critical corporate functions.

The pandemic has imparted important business lessons, among which were the power of the remote workforce and the strategic advantages of outsourcing.

The global pandemic made it very clear that remote work and outsourcing are no longer optional. In order for companies to survive and thrive in today’s competitive market they must be able to leverage resources from across the globe. COVID-19 or not, business goals are constant.

In 1979 IBM introduced the modern concept of remote work as an experiment to free up office space. Soon, telecommuting became popular among other sectors and industries due to availability of more sophisticated telecommunications and information storage systems.

There is an unprecedented challenge today for companies worldwide to transition office-based employees to a remote work environment.

The COVID-19 pandemic has thrusted outsourcing into the spotlight – rapidly transforming the traditional BPO model and highlighting the advantages of remote work. Outsourcing, which is the contracting of business processes to an external provider, has an expected global market cap of $220 billion in 2020.

As globalization rapidly evolves, driven by innovation and technology, business must adapt in order to remain relevant and competitive. Physical goods, for example, were once shipped from one country to another but can now be produced by a third-party within the destination country.

Running a business may seem pretty simple: developing a product or service strategy, marketing to prospective customers, and making profits from sales. But between managing core