Reshaping The Future Of Outsourcing
The business process outsourcing (BPO) sector and global managed services market continue to keep its head above water as organizations big and small navigate through a post-pandemic world. Forward-thinking business leaders are forced to address three urgent concerns: how the work is done, who does the work, and where and when work is done. To keep business afloat and stay relevant in the new normal, this […]
Six Levers for a Digital World-Class Performance
At the heart of the Digital World Class performance advantage are two key aspects: operational excellence and business value. When it comes to facilitating business recovery and continuity while futureproofing against global disruptions, the best-performing organizations are those who are thriving in digital transformation and technology enablement. According to new Digital World Class™ IT research from The Hackett Group, digital-first businesses can […]
Economic Trends in a Changing World of Work
The post-pandemic world of work is undergoing dramatic changes, with organizations trying to elevate their workforce and foster the business environment with flexibility, innovation, and resilience. While geographical roles, standardized responsibilities, structured environments, and industry-specific particularities might still exist, business leaders are now coming to terms with having to re-examine a more humanistic work model […]
Why You Need to Outsource Your Contact Center
When one thinks of outsourcing, what usually first comes to mind is the contact center. We think of customer service and the employees who handle our phone calls, emails or chat. A contact center is different from a call center as they deal not only with calls but with communication through all channels. Every business […]
Why Admin and Back Office Work are Better Outsourced
Back office support teams work behind the scenes to ensure company operations run smoothly. They are a major contributor to the company’s success. When you think of businesses you usually think of front-office functions, sales, and customer service teams who face your clients. However back-office work should never be overlooked. The back office is essential for […]
Why Finance and Accounting are Better Outsourced
All organizations have financial requirements. Outsource Asia provides sound advice for customized finance and accounting services through consultation for businesses. The team helps small to large companies interested in outsourcing their finance services. Outsource Asia is your partner every step of the way, from identifying specific business needs, to choosing the best service provider, to […]
4 Reasons That You Need Content and Digital Marketing to Grow Your Business
Marketing is one of the most important aspects of any successful business. Any product or service, no matter how great, will never render great success unless accompanied by effective marketing. Marketing has been around for hundreds of years but as technology is changing the way we live and work, it’s important that our strategies adapt […]
Outsourcing in the New Normal
Whether it is traditional office-based companies, onshore shared services, or offshore outsourcing, any business service organization is has been extensively impacted by COVID-19. This article provides useful tips on how to build greater resilience and flexibility as a service supplier during the pandemic crisis and what outsourcing means in the new normal. Short Term 1. […]
IT Solutions Services: What They Are & Why You Need Them
Information Technology is a critical part of everyday life. It plays a crucial role in business and affects almost everything that we do. When technology runs smoothly, it seamlessly integrates into our daily routine. However, modern technology is rather complex. It needs regular maintenance to run smoothly and efficiently. From time to time, it also […]
Vietnam Economic Forecast 2021
The Vietnam Economic Forecast 2021 summarizes key economic and social developments over the past year. It also presents findings on the evolution of policy reforms, external/global conditions, and financial-market dynamics from world-recognized financial institutions and multinational professional services authorities, assessing their implications for the country’s medium-term economic outlook. Vietnam was one of the most resilient economies in […]