Pana Harrison to outsource digital platform InsureGuru

Singapore-based re/insurance broker Pana Harrison will outsource digital distribution platform InsureGuru with the goal to provide high quality solutions to its customers. InsureGuru is a Singapore-registered FinTech company focusing on simplifying insurance purchase through enabling online checking of policy statuses and sending expiry reminders. It plans to add more products and services including the addition of more partner insurance companies […]

Slow recovery for the property sector in 2021; BPOs leading the way

Property sector in the Philippines is seen to recover in 2021 but slowly. Office occupancy rates in the country went down to almost 20% when the pandemic began. Jones Lang Lasalle Philippines forecasted that the recovery will begin mid to late this year. The business process outsourcing (BPO) companies are expected to lead in the recovery period with the sector […]

Philippine IT-BPO and electronics sectors ready for automation: ADB

The Philippines’ electronics and IT-BPO industries shows positive progress in the implementation of the fourth industrial revolution (4IR) preparedness, said the Asian Development Bank (ADB). These two are the biggest dollar-earning sectors in the country. According to the ADB, 63% of IT-BPO companies in the Philippines are looking to the adoption of 4IR technologies to increase their productivity by […]

China’s offshore service outsourcing business exceeds $100b in 2020

China’s offshore service outsourcing exceed the $100 billion value for the first time with the business standing at $105.78 billion in 2020. This meant a 9.2% expansion versus a year ago which led to a 3.8$ increase in the growth of China’s service exports. The country has now achieved the goal it set for its 13th five-year […]

Alorica orders 80K doses of AstraZeneca’s COVID-19 vaccine

vaccine

Alorica is one of the big business process outsourcing (BPO) firms that will be providing free COVID-19 vaccine for its employees. The company ordered 80,000 doses of the vaccine from AstraZeneca. It is among the 300 companies that have signed an agreement with the national government and the pharmaceutical firm to procure the vaccine. Alorica will shoulder […]

SAI Digital announces full-service agency expansion in 2021

saidigital

SAI Digital announced its expansion to become a full-service agency in 2021. The Asia-Pacific focused digital agency specializes in Enterprise eCommerce and Customer Experience technologies. The new additions to it service portfolio are digital marketing and intelligent commerce. These will further fulfill its goal of providing best-in-class services for its clients in the region. The firm has been catering to […]

India’s major IT firms reported rapid increase in employee hiring In FY Q3 2021

India’s major IT firms reported rapid increase in employee hiring In FY Q3 2021

India’s IT industry has been seeing steady growth after the disruptions in the first half of 2020. The country’s biggest firms Tata Consultancy Services Ltd., Infosys, and Wipro have released their Q3 profits. All three companies reported positive YoY growth in net profit in fiscal year third quarter which ended December 31, 2020. These major firms […]

The Philippines – Peza gets P95B worth of investment promises

The Philippine Economic Zone Authority (Peza) received P95 billion worth of investment commitment for 326 projects approved in the manufacturing and business process outsourcing (BPO) sectors last year despite the pandemic difficulties. The figure is 19% lower than the P117.5 billion investment pledges in 2019, but it is higher than the agency’s forecast in July last year. Peza hopes to attract […]

Philippine central bank gov sees solid 2021 growth

“The worst is behind us. The recovery phase has begun,” said Bangko Sentral ng Pilipinas (BSP) Governor Benjamin Diokno. Gross domestic product (GDP) forecast will grow between 6.5%-7.5% versus last year’s 8.5%-9.5% projected contraction, according to the central bank chief. The Philippine economy was one of Asia’s fastest growing until the pandemic hit and prompted lockdowns causing a significant slowdown […]

ISG Index: Global Sourcing Hits Record High in Q4

Information Services Group (ISG) found in its latest state-of-the-industry report that the combined global market’s 2020 Q4 annual contract value (ACV) reached $16 billion. This is an increase by 13% versus the previous year and 9% versus Q3. Among the highlights are IT Outsourcing (ITO) growth by 14% with $5.7 billion ACV and cloud-based services’ 24% with $8.8 billion. The Asia Pacific generated $2.6 billion […]

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