Thailand’s Sophisticated Digital Surveillance System

Thailand has developed one of the most advanced digital surveillance systems in the region. Thai cyberspace has become militarized since the military coup in May 2014, according to Pinkaew Laungaramsri and Wolfram Schaffar. The military’s formation of the cyber warfare unit in 2015 showed the junta’s intent to have a digital authoritarianism. The Thai ministry announced in 2018 the plan to establish […]

Czech diplomat writes on Vietnam’s 4IR strategy

Czech diplomat David Jarkulisch said that the development of Vietnam’s digital economy will open opportunities for Czech companies operating in this sector in Southeast Asia, specifically in cyber security and digital banking. Vietnam’s newly approved strategy on the Fourth Industrial Revolution (4IR) aims to change the current growth model primarily based on use of cheap labor and sets the […]

Private capital funds to spend billions on tech & outsourcing

In the report ‘The future private capital CFO: Evolving in a digital age’, it showed that private capital fund managers will spend billions of dollars in adapting solutions to meet their clients’ expectations for more frequent reporting and other transparency demands. A quarter of the CFOs in the survey said they would invest more on […]

Singapore: MAS revises Technology Risk Management Guidelines

The Monetary Authority of Singapore (MAS) has revised its Technology Risk Management Guidelines 2021 (TRM Guidelines) to match the current trends in technology advancement. The updates were based on the feedback from a 2019 public consultation and discussions with cyber security experts. Many of the expectations were from the TRM Guidelines 2013 edition. The difference is in MAS’ new guidance […]

India projects a 6.4% average salary increase in 2021

A survey by Willis Towers Watson report that salaries in India are projected to increase an average of 6.4% this year which is equivalent to a median increase of 7%. Comparing the forecasted salary increase in the key markets in Asia Pacific this year, it shows Indonesia at 6.5%, China at 6%, Philippines at 5%, Singapore […]

ADB: The Philippines may benefit from new globalization

The Asian Development Bank (ADB) said the Philippines could find significant gains from the current big shift in global trade. While the pandemic disrupted the global economy and trade, Asia must embrace trade liberalization and facilitation efforts so it can reap benefits from economies shifting their supply chain networks. The Philippines’ services sector will likely benefit from the new round of globalization […]

Hinduja Global Solutions Q3 net profit grows nearly 6%

India’s Hinduja Global Solution, the BPO arm of Hinduja Group, reported 5.6% increase in its consolidated net profit in the December 2020 quarter despite the pandemic. The company did well in most of its business segments including Healthcare, UK, and HGS digital. The growth has been driven by healthcare business and its operations in UK. […]

Transcom: Health of employees, community always a priority

BPO company Transcom in the Philippines said the safety of their employees, their families, and the community is a key priority of its fight against COVID-19. The statement came after 41 of its staff in Bacolod City tested positive for the virus. The BPO firm continues to take the appropriate steps in cooperation with the […]

Tech Mahindra Moves to Automation, to Lay Off 5,000 BPO Staff

Indian big IT company Tech Mahindra implements automation in its BPO unit, and will lay off up to 5,000 employees come April 2021. The technology enables a single individual to perform tasks previously performed by several people. The IT service provider already laid off 2,500 employees by the end of last year. While automation leads to […]

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