Bangladesh versus Vietnam in becoming a top contender in Japan’s ICT Market
Bangladesh is eyeing to challenge Vietnam’s reputation of being ranked highest in terms of global outsourcing software services, making it a top choice for Japanese companies looking for outsourced development services. Bangladesh is slowly living up to the same status as Vietnam regarding engineering quality and skills while also arguably having more to offer when it comes to more advanced […]
PE-VC Investments in India Drop by $2BN in August
From $9.1 billion worth of private equity and venture capital investments over 126 deals in July, India experienced a significant decrease to $7.1 billion across 112 deals in August. Around 17% of the total investments for August are accounted for by Barings Private Equity Asia acquiring the healthcare services of Hinduja Global Solutions, the BPO arm of Hinduja Group.
Granular lockdowns considered as alternative for handling COVID-19 surges
The Philippines continuous to struggle to contain and lessen COVID-19 cases from the new Delta variant. Province or city-wide quarantine restrictions have been set in place in the past as an attempt to do so, but this time the government is looking at granular lockdowns instead where restrictions are limited to a smaller location such as a […]
Philippines expected to obtain two hyperscalers in 2021
As the outsourcing capital of the world experiencing a continuous rise in the digital economy, the next step for the Philippines is to get hyperscalers to further support the country’s economic growth with emphasis on digital. The Department of Trade and Industry-Board of Investments (DTI-BOI) together with the Department of Energy (DOE) and the Department of Information and Communications Technology (DICT) partners with top Philippine private companies, PLDT […]
The Philippines deemed as a Global Leader in the BPO Industry
Literacy, technical education, work ethic, and cultural affinity with the western world are factors that continue to be critical for success in the outsourcing industry. The Philippines checks all boxes starting with a 98% literacy rate making the country among those with the highest literacy rate in Asia and the world. This puts the Philippines at the top of the ranking with regards to […]
India’s iEnergizer recognized at the 7th National Awards for Excellence in Outsourcing
iEnergizer is an international BPO company known for providing innovative solutions tailored to each client’s needs in various industries including e-commerce, healthcare, and gaming. Their passion and dedication in providing their customers with only the best helped them win the “Excellence in Customer Service in the Outsourcing Industry” award at the recent National Awards for Excellence in Outsourcing.
Accenture is Selected by JICA for Digital Transformation Projects
The Japan International Cooperation Agency (JICA) aims to apply digital technology solutions to benefit the growth and progress of different countries in Asia and Africa such as India, Thailand, and Vietnam. Accenture is eager to partner up with JICA for these initiatives as it matches not only their experience in the field, but also their drive to deliver value to stakeholders.
Complaints Filed Against BPO Companies in the Philippines Regarding Compliance to Health Protocols
With the goal of limiting the spread of the Covid-19 virus in physical workspaces, new work protocols which should be strictly followed by employers were implemented by the Department of Health (DOH) including guidelines for face mask usage and area ventilation. The Department of Labor and Employment (DOLE) reports to have received complaints from the […]
Mysore, India Becomes GlowTouch LLC’s Sixth Global Location
Mysore is deemed as an “emerging market for technology companies,” aligning with the growth and development that GlowTouch foresees for its future. GlowTouch also expects to gain recruits from Mysore’s various universities who would further contribute to the company’s current set of diverse skillsets among employees. This new contact center in Mysore only serves as the beginning for […]
Over 4,000 BPO Employees Receive Covid-19 Vaccines in Bacolod, Philippines
Bacolod Mayor Evelio Leonardia states how herd immunity could be attained by making vaccines more accessible to the community. Several BPO companies such as Transcom and PanAsiatic Solutions were able to get their employees vaccinated, leading to a total of 4,324 employees gaining an extra layer of protection from the virus.
