China plays information offense and defense

The Chinese government is taking necessary steps to suppress unhealthy online content through its Cyberspace Administration. These include “vulgar and violent content, internet algorithms abuse, online fraud, cyber violence, malignant cyber business operations and news distortion.” Meanwhile, Facebook has been monitoring an increase in organizations offering disinformation-as-a-service. Among these are services appear to align with states, while […]

Pandemic hits outsourced Indian government employees hard

Employees hired under outsourcing arrangement in India’s government are struggling with the government not providing financial assistance even to those who tested positive for COVID-19. The support of leave with pay of up to 14 days even when family members are the ones who tested positive with the virus are only extended to regular employees. This […]

The Philippines BPO workers ask to be bumped up the vaccine priority list

BPO workers in the Philippines are still excluded from the A4 vaccination priority group which consist of essential workers. Those under the A4 category are expected to have access to the vaccine by June according to the Department of Health (DOH). The BPO Industry Employees Network (BIEN) explains that outsourcing sector employees remain at risk for contracting the […]

Pandemic accelerates growth in cybercrime

Tech market analysis firm, Canalys, reported that 30 billion data records were stolen in 2020, which is more than the amount in the previous 15 years combined. There were two big trends identified that have contributed to this. First is the increasing dependence on network technologies which was greatly accelerated by the pandemic. Second is the rise […]

Cloud Dominates Asia Pacific Service Spend in Q1: ISG Index

Information Services Group’s (ISG) report shows investments on cloud-based services rose to 85% of the Asia Pacific technology and business services market in Q1. This growth is attributed to the increase in demand for IaaS and SaaS services which reached double digits despite the drop in the demand for traditional managed services. The annual contract value […]

UK’s newspaper highlights Vietnam’s development strides

UK website strifeblog.org featured Vietnam’s emergence as a regional middle power. Highlighted in the article are the country’s achievements in the global supply chain and 5G technology development. In terms of technological development, Vietnam has built its own domestic infrastructure and is expected to deploy for commercial use within the year. Vietnam’s state-owned telecom company, Viettel, partnered with Ericsson to […]

Japan’s transcosmos opens its third operations center in Kuala Lumpur, Malaysia

Business Process Outsourcing (BPO) will continue to support and remain a pillar of the real estate industry in the Philippines, according to Asia Pacific Real Estate Association (APREA) CEO Sigrid Zialcita. She also added that the BPO sector can support the country’s real estate investment trust (REIT) investments since the REIT’s portfolio is mostly in […]

BPO remains pillar of the Philippine real estate sector: APREA

Business Process Outsourcing (BPO) will continue to support and remain a pillar of the real estate industry in the Philippines, according to Asia Pacific Real Estate Association (APREA) CEO Sigrid Zialcita. She also added that the BPO sector can support the country’s real estate investment trust (REIT) investments since the REIT’s portfolio is mostly in […]

Bank of America added 3,000 more jobs in India

The Bank of America (BofA) added 3,000 more jobs in India whilst the pandemic. According to BofA country head for India Kaku Nakhate, the pandemic opened an opportunity to take leadership roles with the absence of business continuity plans (BCP) prepared for a situation where the entire world gets locked down. She underscored how Indians can thrive in […]

How 5G could affect medtech

The question now is how quickly will companies in medtech take advantage of 5G for their own products. The promise of possible download speeds of up to 10gb per second mean bigger data can be brought together to medical processes from robotic telesurgery to vital therapies and drug delivery.