The Future of Work in Nepal
This article on the future of work in Nepal examines aspects of the post-pandemic era, ranging from the overall status of the local labor market up to the long-term influence on consumer consumption and business recovery. See how organizations respond towards the impact of automation and technology on job availability and employment growth in the […]
The Future of Work in Singapore
This article on the future of work in Singapore examines aspects of the post-pandemic era, ranging from the overall status of the local labor market up to the long-term influence on consumer consumption and business recovery. See how organizations respond towards the impact of automation and technology on job availability and employment growth in the […]
The Future of Work in India
This article on the future of work in India examines aspects of the post-pandemic era, ranging from the overall status of the local labor market up to the long-term influence on consumer consumption and business recovery. See how organizations respond towards the impact of automation and technology on job availability and employment growth in the […]
The Future of Work in China
This article on the future of work in China examines aspects of the post-pandemic era, ranging from the overall status of the local labor market up to the long-term influence on consumer consumption and business recovery. See how organizations respond towards the impact of automation and technology on job availability and employment growth in the […]
The Future of Work in the Philippines
This article on the future of work in the Philippines examines aspects of the post-pandemic era, ranging from the overall status of the local labor market up to the long-term influence on consumer consumption and business recovery. See how organizations respond towards the impact of automation and technology to job availability and employment growth in […]
What will it take to become a service provider of the future?
Declare a strong sense of corporate purpose Future ready service providers know that a strongly held sense of purpose is not just a fancy must-have – it’s also a differentiating factor and is a company’s unique affirmation of its identity. A McKinsey report on 82% of purpose-driven organizations said that this clarifies ‘the why of work’. […]
Reshaping The Future Of Outsourcing
The business process outsourcing (BPO) sector and global managed services market continue to keep its head above water as organizations big and small navigate through a post-pandemic world. Forward-thinking business leaders are forced to address three urgent concerns: how the work is done, who does the work, and where and when work is done. To keep business afloat and stay relevant in the new normal, this […]
Six Levers for a Digital World-Class Performance
At the heart of the Digital World Class performance advantage are two key aspects: operational excellence and business value. When it comes to facilitating business recovery and continuity while futureproofing against global disruptions, the best-performing organizations are those who are thriving in digital transformation and technology enablement. According to new Digital World Class™ IT research from The Hackett Group, digital-first businesses can […]
Economic Trends in a Changing World of Work
The post-pandemic world of work is undergoing dramatic changes, with organizations trying to elevate their workforce and foster the business environment with flexibility, innovation, and resilience. While geographical roles, standardized responsibilities, structured environments, and industry-specific particularities might still exist, business leaders are now coming to terms with having to re-examine a more humanistic work model […]
Why You Need to Outsource Your Contact Center
When one thinks of outsourcing, what usually first comes to mind is the contact center. We think of customer service and the employees who handle our phone calls, emails or chat. A contact center is different from a call center as they deal not only with calls but with communication through all channels. Every business […]
