India eases norms for voice BPOs to become global outsourcing hub
India’s liberalized guidelines for voice-based BPOs removes the differentiation between domestic and international units and permits interconnectivity among all types of other service providers (OSP) centers. This means that companies with voice-based centers in the country can now service both global and domestic customers using common telco resources. This is a shift from what before was required to have a dedicated and separate infrastructure. […]
The Philippine BPO industry eyes $29-billion revenue, more jobs by 2022
The Philippine IT-BPO sector sees a potential revenue growth of $29 billion and an estimate of 160,000 more jobs by 2022 amidst the pandemic, according to an industry leader. The sector continues to show resilience and has even become a fast-growing dollar export contributor to the country’s economy even in the last year when its revenue was $26.7 billion, and it was able […]
China Economic Forecast 2021
The China Economic Forecast 2021 summarizes key economic and social developments over the past year. It also presents findings on the evolution of policy reforms, external/global conditions, and financial-market dynamics from world-recognized financial institutions and multinational professional services authorities, assessing their implications for the country’s medium-term economic outlook. China’s economy, according to National Bureau of statistics […]
