India-based eClerx acquires Austin tech firm Personiv
India-based IT consulting and outsourcing firm eClerx acquires Austin-based business management and services company Personiv. Personiv’s 2000 employees will be retained and continue to operate independently. Most of them work at delivery centers in India and the Philippines. eClerx started its Austin presence in 2017 when it chose the location to be its Americas headquarters for its eClerx Digital division. With this acquisition eClerx will have […]
Thailand and Malaysia among top emerging markets in Southeast Asia
Recently published Bloomberg report studied 17 emerging markets based on 11 economic and financial performance indicators to predict their potential in 2021. The study named top 5 developing markets that could overcome expectations. These are Thailand, Russia, South Korea, Taiwan, and Malaysia in this order. Meanwhile, India (9%), China (8.1%), and Philippines (7.5%) scored highest in terms of expected GDP Growth in 2021. Thailand earned the […]
Outsourcing and a Work-From-Home Model – a One Two Punch for Business Success
The COVID-19 pandemic has thrusted outsourcing into the spotlight – rapidly transforming the traditional BPO model and highlighting the advantages of remote work. Outsourcing, which is the contracting of business processes to an external provider, has an expected global market cap of $220 billion in 2020.
